Troubleshooting
COME APK Problems and Fixes
Find the problem, check the likely cause, then try the fix.
| Problem | Check first | What to do |
|---|---|---|
| Download doesn't start | Browser's Downloads list; any blocked-download prompt | Allow downloads for the site; tap again; try another browser |
| Download stops halfway | Network switch, battery saver, storage | Stay on one network, saver off, free space; delete the partial file and retry |
| Can't find the file | Notification, browser Downloads, Files → Download | Sort by newest |
| Several COME files | Names ending (1), (2) | Delete all but the newest |
| Android won't start the install | Download complete? Permission for the opening app? | Finish the download; allow the permission |
| Install fails | Storage; age of the file | Free space; use a fresh download |
| App installs but won't open | Connection | Close and reopen; clear the app's cache in Settings → Apps → COME → Storage |
| Security warning | Play Protect or phone scanner | Stop; use the browser |
Things That Quietly Block Downloads
A wrong phone clock, a VPN or ad blocker, or data-saver mode can stop a download without a clear message. Set date and time to automatic, pause those tools, and try again.
Fresh Download or Retry?
Retry the same file only after fixing a permission or storage problem. For a parse error, an interrupted download, an old file, or repeated failures, download a fresh copy.
When to Use the Browser
If two fresh downloads fail to install, or you need COME right away, open COME in the browser. Come back to the APK later.
Before Asking for Help
Note your phone model, Android version (Settings → About phone), the step that failed and the exact message.